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Content & Community Moderation
Keeping your community safe
Overview
Our multi-lingual specialists moderate user-generated content for the world’s biggest companies. We protect and secure your company using our years of experience and philosophies. Only when you’re fully confident that your community is safe and secure, have we done our job. Get confidence through intelligent moderation.
Social Media Moderation
Two-thirds of the global Internet population are social; sharing, uploading, viewing and commenting. We are everywhere your consumers are. Protecting what’s yours.
Contest Moderation
Executing a contest can be an arduous task. Moderating the content can be an even greater one. You’ve got enough on your plate, we’re the experts, remember?
Media Moderation
Millions of pieces of inappropriate video, photo and audio are uploaded to the Web daily. Moderating this content is an overwhelming task. We do it every day.
Chat Moderation
We cut our teeth doing chat room moderation and that’s why we’re the best at it. We don’t judge, we don’t censor. We encourage a safe environment.
News Moderation
News organizations are beginning to realize the strain on resources and threat that online communities pose. How are you handling the risk? Let us help.
Live Event Moderation
Live events are high risk. Mobile content flows to the screen rapidly and decisions need to be made in an instant. We specialize in decision making, it’s at the root of what we do.
Social Media Monitoring
Let us be your eyes and ears
Overview
Engagement and listening are two key principles to our social media monitoring solution. Our experts are everywhere, ensuring you’re not missing the conversation. So sit back, relax and take a load off. Let us be the eyes and ears for you.
Monitoring Services
People are talking about you online whether you are there or not. Conversations need to be heard to be understood. We listen and can help clients actively engage visitors in their community.
Crisis Management
Social media is a breeding ground for malcontent. Be prepared. We know the issue before it develops into a problem.
Social Competitor Monitoring
To have the competitive edge you have to know who you’re up against. Stay in front of your industry. Play to win.
Social Lead Generation Services
The fastest way from point A to B is a straight line. We don’t waste time. We bring buyers to you.
Social Media Intelligence
Making sense of it all
Overview
As a people-powered service, we can provide context to all of your social media needs. Our customizable reporting is in-depth, qualitative and gives you insight into your community. Uncover the knowledge. Let us be your social media intelligence experts.
Reporting Services
The meaning of a message isn’t always clear. We provide contextual intelligence to better understand all of your reporting data. Sometimes quantitative research just isn’t enough.
Social Conversation Management
Conversations about your brand are happening in Facebook and Twitter whether you are there or not. Sometimes all the noise can be overwhelming and hard to follow. Our social conversation management services cut through the clutter and make understanding and reacting to your customers needs easy. If we all only listened to conversations and never said anything back – people would stop talking to us. Don’t be one of those people.
Strategic Services
Using our thinkers' thinkers
Being strategic is only the start of what we do. We will successfully develop your project through the integration of our processes and procedures. Don’t worry, for everything you haven’t thought of, we’ve got you covered.
Online Support Services
We never sleep
We are more than just a moderation company. We also offer our clients world-class online support services. Available in real-time, 24-hours a day by email, instant messaging or phone. We are always only a click away.
Technology Services
The perfect fit
Our success is deliberate. We don’t just provide one technology solution, we provide many. Through our customer-service approach and our people-powered moderation service our customized technology solutions always fit you.
